ExtendR2Black

Extend Release 2 is now available as a free upgrade!

Extend is a solution primarily used for hotels making it possible to integrate one single Alcatel-Lucent PBX with multiple Property Management Systems (PMS). This will cut cost as well as create a homogeneous solution giving hotels maximum flexibility and a future-proof system.

To help our customers in the hotel industry who are having a hard time right now due to the Covid-19 pandemic, we have decided that all customers with an active support contract for Extend release 1 will receive the upgrade of the license to release 2 completely free of charge.

Extend release 2 has several new features making the solution even more cost-effective; support for more protocols, new features and easier than ever to maintain.

One of the big news in release 2 is support for Docker, which means that the entire solution can be installed on a single virtual machine instead of separate machines required in release 1. This saves time not only for installation and maintenance, but also reduce the number of Windows licenses to just one!

Another big news is support for FIAS protocol used by Oracle Fidelio and Opera PMS. With Extend release 2, these are connected over TCP/IP and the old V24 interfaces can finally be left to history. Extend release 2 has also received support for Alcatel-Lucent’s smaller telephone exchange OmniPCX Office, which means that even smaller hotels can utilize the power of Extend.

With Extend release 2 it’s also possible integrate our new Wake-up Portal, which means that the old wake-up printers can be replaced with modern technology.

To access Extend release 2 and the new features, contact your reseller.

Extend server

The Extend server is a windows service that emulates a hotel booking system. It always communicates with the PBX over TCP/IP and it have a built in buffer to secure that no information is lost – the data is kept even if the machine is rebooted. Extend Server have support for Alcatel-Lucent OmniPCX Enterprise and Office.

Extend client

The Extend client is a windows service with some great features built in to it. Just like the Extend server the Extend client have a built in buffer in order to secure that no information from the booking systems is lost – Likewise the server, the booking data is kept even if the machine is rebooted. The Extend Client has support for native AHL, FIAS and OHL protocol.

Interface

Some booking systems can use TCP/IP to connect to the PBX, other are using a V24 serial connection. Each Extend Client is configured individually to use TCP/IP or V24, and can independently use the preferred supported protocol of choice. This means that you always have an interface ready to use when you add a hotel booking system to your solution.

Protocol converter

Some booking systems can use TCP/IP to connect to the PBX, other are using a V24 serial connection. Each Extend Client is configured individually to use TCP/IP or V24, and can independently use the preferred protocol of choice of AHL, FIAS and OHL. This means that you always have an interface ready to use when you add a hotel booking system to your solution.

 

Number translator

Extend can convert the protocol from 8 to 5 digits length for the phone number for those applications that haven’t got support for eight digit extension lengths. It can also translate phone numbers back and forth between the PBX and the booking system to creata a viritual numbering plan for the booking systems. This feature enable the configuration to viritually have the same phone number to the room service for all hotels connected to the same PBX. As a guest you’ll always know what number to dial if you want to order something to the room.

Data buffer

Both the Extend Server & Client have built in data-buffers to secure that the data won’t be lost for maximum security.