Extend is a solution primarily used for sharing one single Alcatel-Lucent PCX with multiple Property Management Systems (PMS). This will cut cost as well as create a homogeneous solution giving hotels maximum flexibility and a future-proof system.
The native support for Oracle OPERA PMS enables an end-to-end TCP/IP connection between OPERA and OXE/OXO, otherwise not possible.
Extend can also be containerized! By using Docker, the entire solution can be installed on a single machine instead of separate ones. This saves time not only for installation and maintenance, but also dramatically reduces the required Windows Server licenses.
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The Extend server is a windows service that emulates a PMS system. It communicates with the PBX over TCP/IP and it have a built in data buffer to secure that no information is lost – the data is kept even if the machine is rebooted. Extend Server have support for both Alcatel-Lucent OmniPCX Enterprise and Office.
The Extend client is a windows service with some great features built in to it. Just like the Extend server the Extend client have a built in buffer in order to secure that no information from the PMS system is lost – Likewise the server, the booking data is kept even if the machine is rebooted. The Extend Client has support for native AHL, FIAS and OHL protocol.
Some PMS systems can use TCP/IP to connect to the PBX, other are using a legacy V24 serial connection. Each Extend Client is configured individually to use TCP/IP or V24, and can independently use the preferred supported protocol of choice. This means that you always have an interface ready to use when you add a PMS system to your solution.
Extend is also a protocol converter. This makes it possible to just plug in an Oracle OPERA PMS and let Extend convert its FIAS protocol into AHL and vice versa. Conversion between the legacy 5 digit AHL and current 8 digit AHL/OHL is also fully supported.
In a multi-PMS solution, the ability to convert, or translate, the room numbers, makes each PMS system room number independent. The room numbers in OXE are individually converted into the numbering plan of each PMS.
Both the Extend Server & Client have built in data buffers to secure that the data won’t be lost for maximum security.