Making great communication possible

SourceTech have for more than 20 years developed intuitive and reliable products with modern user interface. This is, in accordance with our vision to, “help our clients to facilitate all communication within and outside the company”.
The companies and organizations that currently use our applications and technology solutions sets high demands on the software that they use. Therefore we continuously update and improve our products in agreement with our customers, and their preferences.

The SourceTech call handling integration gives you complete control and a great overview for the call handling using the 4059EE software. Keys that are enabled for keypress in a call state are lit by a background color. Read more here.

Extend is a solution primarily used for hotels that makes it possible to integrate one Alcatel-Lucent PBX with several Property Management Systems (PMS). This will cut cost as well as create a homogeneous solution that will give the hotels a maximum flexibility and a future-proof system.

The Presence Service collects presence status from different vendors. These are then presented in the 4059EE application and in TellusWeb. The operator can see also get overview of the users calendar directly in the application.

Presence and availability management

SourceTech Tellus is a suite of products that are designed to enhance companies service.

To give your customers a positive and professional impression you need the right information on the right place at the right time, that’s crucial! With functions as calendar integration, visiting system and resource booking your company will be more organized and give that positive first impression you deserve.

How do you treat your customers?

We want to illustrate the importance of having a presence and availability management system with integrated operator solution.

In this video we will meet Urban, a customer that cannot reach his sales
contact for several weeks. One day he decides to call the company’s
switchboard to try and figure out why his contact is unreachable. The
switchboard operator does everything she can to help Urban, the now much irritated customer.