It is imperative that a system is easy to manage once it is up and running, adding users or other objects should not become a burden. Therefore, we have made the administration of TellusWeb easy and accessible. You will never need to install any programs because it is web based, you only need a web browser*. You can administer the system from any computer, all you need is an Internet connection.
Our system is not only easy accessible, it is easy to use. We designed a user-friendly interface to simplify your administrators work. The interface is divided by different levels of tasks. The first and most frequently used level is Users and phones followed by Basic settings, Additional modules and System settings.
*We support all leading browsers but reccomend Google Chorme or Firefix.
Read more about the administration and its functions below.
What you can do in Tellus depends on what rights you have in the system and what role you are associated with . This means that you as an administrator can create roles for your needs, some users may only be able to change their email address, while others also are able to change their title.
The system comes with four roles, the Superadmin ( for technicians) , Administrator (to create or change users ) , Operator ( for those that will be switchboard attendants ) and Regular User. These four roles can be modified according to your needs, you can even create new roles.
Something else that helps when major changes are to be made is the fact that the whole system is based on a relational database, i e the objects (addresses, titles , phones , etc. ) are associated with each other and with the users of the system. This means that if the entire office moves, you only need to change the address in one place, and the change will be made to every user who has that particular address.
Masquerade is a tool for administrators in Tellus Web. With this tool the administrator can impersonate the users account if a user is in need of help. This function makes it possible to help a user without having to log in to their account. You can choose whether you want to take over the user's role or keep your own. If you choose to take over the user’s role, you will see the system in the same way as the user.
If you have the right to impersonate another user, you will see a mask when you are in the user's profile. You simply click on the icon to impersonate the chosen user.
With the report module you can get information from the database in the following formats. PDF, HTML , CSV or XML.
There are some predefined reports included with the system. If the report module is purchased, you can manage the reports layout and choose exactly what information you want to take out of the system.
When you are about to make major changes to multiple users or phones, you will love the multi edit in Tellus. Select the items you want to update, make your changes and press the save button. Done!