Wake-up Portal
Instant wakeup notifcations
Instant wakeup notifcations
If your hotel provides wake-up service to guests, you also need to make sure that the wake-up service is successful. In 99% of the cases where wake-up is a service it is initiated from the hotel’s PMS system and most of those systems does not support a notification service when a wake-up is unsuccessful.
The hotel risks being largely fined when, for example, flight crews do not arrive on time. Therefore, we have developed a wake-up portal where the staff can easily see scheduled wake-ups and if a guest does not respond to a wake-up call, the staff gets a notice of it at the same moment when the wake-up call fails.
The interface
There is no need to install any software because the wake-up portal’s interface is completely web based. This allows a user to log in and access the portal at any time on the closest computer or tablet. The design is modern and easy to navigate.
Notifications
When a wake-up call fails, a clear e-mail is sent out to those in the staff who need to know about it. The email contains the room number that belongs to the current wake-up call so you can take action quickly.
The action function
There is no need to install any software because the wake-up portal’s interface is completely web based. This allows a user to log in and access the portal at any time on the closest computer or tablet. The design is modern and easy to navigate.
Technical information
When a wake-up call fails, a clear e-mail is sent out to those in the staff who need to know about it. The email contains the room number that belongs to the current wake-up call so you can take action quickly.