Status from external services
We have developed a service that will gather information from multiple email services and present it in the operator application
The appointments are displayed as part of the integrated contact card and can be customized between daily, weekly and monthly views.
Data and Tele presence
By instantly see the presence state of a user or device, customer service is greatly improved by avoiding potential
call transfers to busy users
Presence state is displayed both in the Busy Lamp Field and the contact card of the 4059EE.