SourceTech Presence Service

Status from external services

Calendar integration

We have developed a service that will gather information from multiple email services and present it in the operator application

The appointments are displayed as part of the integrated contact card and can be customized between daily, weekly and monthly views.

Data and Tele presence

By instantly see the presence state of a user or device, customer service is greatly improved by avoiding potential
call transfers to busy users

Presence state is displayed both in the Busy Lamp Field and the contact card of the 4059EE.